Francys Espinoza

Currently, to make payments to your professional service providers, we require you to send us a CSV file with each information for each one: First Name, Last Name, Phone Number, Email Address, and ...

You will receive an email from onboarding@midi.io titled “Midi Business Portal Credentials – (Your company name)”, which includes a link to the payment portal where you can process your payments. F...

To download the template, go to the Midi Business Portal and download it directly from the page or from the “Upload CSV” section. Using this format will help you upload the information quickly and ...

Click the “Forgot your password?” button.Enter your email address in the “Email” field.Click “Send Email”.Check your email and follow the steps provided to reset your password. 

Once you have downloaded the file, fill out the CSV with each employee’s information: First Name, Last Name, Phone Number, Email Address, and Amount to be paid. All of this information must be comp...

Click “Profile” and select “Change Password”.Enter your current password in the “Current Password” field.Enter your new password in the “New Password” field.Confirm your password by typing it again...

Once you upload the CSV file, our team will verify that the transferred amount matches the total in the CSV file.It is the company’s responsibility to ensure that the total amount is correct and to...

If you need to update your email address, you must contact us at biz@midi.io and request the email update.

Check your email for the message from Midi with the subject “Midi Payment Instructions”, sent from onboarding@midi.io. There you will find the bank account details to which you must make the transf...

Your login password does not expire. Your password will remain the same unless you change it.