Francys Espinoza

To make payments to your service providers, you must download and complete our Midi payment template in CSV format.

You will receive an email from onboarding@midi.io with the subject “Midi Business Portal Credentials – (Your company name)”, which includes the access link to the portal to process your payments. F...

You can download the payment template from the “Download Template” section.We recommend using this format, as it will help you upload the information quickly and without omissions.

Click the “Forgot your password” button.Enter your email address in the “Email”.Click “Send Email”.Check your email and follow the steps provided to reset your password. 

Once you have downloaded the template, please complete it with the information for each service provider:First Name - Last Name - Phone Number - Email Address - Amount DueThis information is requir...

Click “Profile” and select “Change Password”.Enter your current password in the “Current Password”.Enter your new password in the “New Password”.Confirm your password by typing it again in the “Con...

Once the template is fully completed with the information of all beneficiaries, upload it in the “Upload Template” section of the menu.Please complete the upload at least 3 business days before the...

If you need to update your email address, please contact us at biz@midi.io, requesting an email address update.

Once the template is completed your company is responsible for confirming the correct grand total and adding the $25 USD service fee before making the bank transfer.

Your access password does not expire. Your password will remain the same until you change it.