Francys Espinoza

You can contact us by clicking the chat icon, located in the bottom right corner of the portal.Our team is available during the following hours:•    Monday to Friday: 8:00 AM to 5:00 PM (AST). 

Once we have processed the payments, we will send an email with confirmation.

Once uploaded, a file cannot be modified directly. If you need to make a correction, follow these steps:•    Verify the error: go to the "View Files" tab to review the document you uploaded.•    Re...

You can find your file history in the “View Files” tab on the navigation menu. From there, you can filter by document, view it, and download it.

Check your email for the message from Midi with the subject “Midi Payment Instructions”, sent from onboarding@midi.io. There you will find the bank account details to which you must make the transf...

Once you upload the CSV file, our team will verify that the transferred amount matches the total in the CSV file.It is the company’s responsibility to ensure that the total amount is correct and to...

Once you have downloaded the file, fill out the CSV with each employee’s information: First Name, Last Name, Phone Number, Email Address, and Amount to be paid. All of this information must be comp...

To download the template, go to the Midi Business Portal and download it directly from the page or from the “Upload CSV” section. Using this format will help you upload the information quickly and ...

Currently, to make payments to your professional service providers, we require you to send us a CSV file with each information for each one: First Name, Last Name, Phone Number, Email Address, and ...

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